Airport News
The self-service kiosks are now operational and processing international passengers who have electronic system for travel authorization (ESTA) approval prior to travel.
The passenger-friendly kiosk enables travellers from arriving international flights to complete their customs declaration form on touch-screens, have passports read and fingerprints and facial images captured.
The innovative system adopts a ‘land, touch, go’ concept that is intended to enhance the arrival experience for passengers.
Frank Kruppenbacher, chairman of the Greater Orlando Aviation Authority, says: “This continues our board and staff’s commitment to positioning Orlando International as a world-class airport in customer service.
“Reducing the times for arrival processing enhances the customer’s Orlando experience and makes Orlando an even more attractive global destination.”
The introduction has been a collaborative effort with Customs and Border Protection (CBP), SITA (Societe Internationale de Telecommunications Aeronautiques) and Vision-Box.
