Tags: ACI World

Top airport experts gather in Montreal for the first ACI World Committee Forum

18th June 2024

Goal to strengthen global aviation collaboration in the areas of airport information and technology, economics, environment and sustainability, facilitation, safety, and security Airports Council International (ACI) World welcomes top airport experts from around the world for the inaugural ACI World Committee Forum focused on strengthening global aviation collaboration. This groundbreaking event is being held from […]

WAGA 2024: The most important global gathering of airport leaders kicks off in Riyadh

22nd May 2024

Conference aims to enhance industry competitiveness through initiatives focused on environment, connectivity, market liberalisation and much more  The Airports Council International (ACI) Asia-Pacific & Middle East / ACI World Annual General Assembly, Conference and Exhibition (WAGA 2024) yesterday kicked off in Riyadh, marking the start of the most important global gathering of airport leaders. Running […]

ACI World appoints Justin Erbacci as new Director General and CEO

9th May 2024

ACI World yesterday announced the appointment of Justin Erbacci as its new Director General and CEO, slated to join the organization in September 2024. Erbacci brings a wealth of experience to ACI World, having previously served as the Chief Executive Officer of NEOM Airports and of Los Angeles World Airports (LAWA). At LAWA, before assuming […]

ACI World celebrates its 100th airport accredited in customer experience with Mae Fah Luang Chiang Rai International Airport in Thailand

22nd April 2024

Significant milestone highlights airports’ global commitment to the passenger experience ACI World celebrated its 100th airport accredited in the ACI World Customer Experience Accreditation Program, with Mae Fah Luang Chiang Rai International Airport (CEI), in Thailand. This achievement highlights airports’ steadfast commitment to enhancing the passenger experience. The ACI World Customer Experience Accreditation Program, delivered […]

Top 10 busiest airports in the world shift with the rise of international air travel demand

15th April 2024

Airports Council International (ACI) World has today unveiled the highly anticipated preliminary top 10 busiest airports worldwide for 2023, showcasing significant shifts driven by the resurgence of international air travel. The global total passenger forecast for 2023 stands close to 8.5 billion, reflecting a remarkable recovery of 93.8% from pre-pandemic levels. Notably, international traffic recovery […]

The best airports for customer experience worldwide—as chosen by passengers

11th March 2024

Awards based on most reliable global measurement and benchmarking program for airport customer experience Airports Council International (ACI) World in partnership with leading travel technology company Amadeus, today announce the best airports for customer experience worldwide—as chosen by passengers—through the renowned Airport Service Quality (ASQ) Awards. The ASQ program stands out as the preeminent airport […]

Top 20 markets for air travel demand forecast according to latest ACI World data

15th February 2024

ACI World releases its flagship World Airport Traffic Forecasts 2023–2052 Airports Council International (ACI) World today releases the annual World Airport Traffic Forecasts (WATF) 2023¬–2052 dataset, showing the Top 20 markets for air travel demand among other key air traffic findings. The latest WATF extends its horizon by an impressive 10 years, offering a comprehensive […]

ACI and China to strengthen cooperation of Chinese airports

17th January 2024

Airports Council International (ACI) World, ACI Asia-Pacific & Middle East (ACI APAC & MID), and the China Civil Airports Association (CCAA) sign a Memorandum of Understanding (MoU) to strengthen the cooperation of Chinese airports. ACI World’s Director General, Luis Felipe de Oliveira, has wrapped up a five-day tour around China from 9–15 January, which included […]

ACI World welcomes its first woman Chair: Ms. Candace McGraw, CEO of Cincinnati/Northern Kentucky International Airport

12th January 2024

Airports Council International (ACI) World welcomes its first woman Chair, Ms. Candace McGraw, CEO of Cincinnati/Northern Kentucky International Airport (CVG), bringing her vast industry knowledge to lead the trade association of the world’s airports. Ms. McGraw will chair the ACI World Governing Board (WGB) that consists of 28 leading airport CEOs nominated by the regional […]

ACI World and Cirium partner on landmark data collaboration to strengthen world’s leading Airport Service Quality program

15th December 2023

Partnership solidifies ACI World’s commitment to accuracy and reliability of customer experience data Airports Council International (ACI) World and Cirium, a global leader in aviation data analytics, begin a landmark collaboration to strengthen the Airport Service Quality (ASQ) program—the world’s leading airport customer experience measurement and benchmarking program. The ASQ program’s methodology is renowned for […]